Team MSI

Success is a fun journey. Think of driving a car on a freeway. So many are ahead of you, and If you look at the rearview mirror, So many behind you. The truth is, each one wants to reach his own destination. So no one is ahead or behind. It’s always fun going up the mountain. And when you reach the top, you see many more peaks yet to climb…….By Manu & Rika Shah


Lokesh MehtaVice President/Director

Lokesh Mehta started out with MSI as a Product Planner in 1997 and is currently the Director. He has been instrumental in the growth of MSI Services. Equipped with ... Read More

Nirav Doshi Branch Admin - India BPO

Nirav has been associated with MSI Services from 2007, and has grown from an Associate to an Operations Leader in the BPO vertical. He is a B.E. by ... Read More

Rakesh Jain IT Admin

Rakesh has been working with MSI since January 2009. His major responsibilities include hiring and training new team members, developing and managing new ... Read More

Sharan Lead - Ada Team

Sharan has been working with MSI since 2009. He is a Microsoft Certified Professional and leads a team of developers who are creating variety ... Read More


Saleem Ahmed Lead - Sales Team

Saleem joined MSI in 2006; he was the first BPO associate at MSI. He currently heads all of the company’s BPO sales operations in India. His ... Read More

Geetha S Lead - Accounting Team

Geetha has been associated with MSI from May 2006, when she joined as the Process Associate. She currently leads the Accounts Receivable team ... Read More

Darshan Sheth Lead - Sales Team

Darshan Sheth has been associated with MSI since 2006, when he joined the Sales Support team. He now heads the team. Darshan contributes ... Read More

Dolly Vora Lead - Products Team

Dolly Vora has been with MSI since 2007. She leads the Product International team in India. Her major responsibilities lie in supervising ... Read More


Masood Ali Lead - Sales Team

Prior to joining MSI in May 2011, Masood worked as a HR Recruiter for 2 years. As the current lead of the Customer Support team at ... Read More

Dakshayini Lead - Imports Team

Dakshayini joined MSI as an Associate in the Imports team in 2010. She now leads the team, performing tasks such as managing and supervision of Imports ... Read More

Kapil Joshi Lead - Sales Team

Kapil Joshi has been with MSI since June 2014 as a Lead, Sales Operations. Kapil is very passionate about life, sports and the work he ... Read More

Neerav Shah Lead - Accounting Team

Neerav has been associated with MSI Services from 2011, and has grown from an Associate to Lead Accounting in the BPO. Prior to working with ... Read More


Nanda Hiremath Lead - Accounting Team

Nanda Hiremath has been with MSI Services from 2012. She joined as a process associate and grew to the level of Lead – Accounts payable. Nanda is ... Read More

Deepal Gandhi Lead - Sales Team

Deepal Gandhi, has been associated with MSI services since 2011, he joined as a CSR. Currently, as the Lead-BPO-Sales, his ... Read More

Sandeep Rana Lead - Business Analysis

Sandeep has been associated with MSI Services from August 2016 and is a lead for the Business Analysis ... Read More

Simple Tater Lead - Sales Team

Simple has been associated with MSI services from June 2016 and is a lead for the Sales Support ... Read More


Srinivas L Kurugodu Lead - Sales Team

Srinivas L Kurugodu associated with since June 2016 and is Lead for Sales Operations. He has been with MSI since ... Read More

Mehul Vagadia Lead - Product Team

Mehul has recently joined the MSI team as Lead – Product International. He is a MBA by qualification and has worked with Manulife Singapore ... Read More


Lokesh Mehta

Lokesh Mehta started out with MSI as a Product Planner in 1997 and is currently the Director. He has been instrumental in the growth of MSI Services. Equipped with profound product knowledge, he is always looking for newer, more efficient tools and opportunities to better the direction of the company. He is passionate about sports and hopes to travel and explore every corner of the world.

Nirav Doshi

Nirav has been associated with MSI Services from 2007, and has grown from an Associate to an Operations Leader in the BPO vertical. He is a B.E. by qualification, but a pro in Data Analysis. He believes in knowledge-based-execution and has always recognized and nurtured talent within the organization. Neerav is passionate about sports, reading inspiring biographies, and is a huge fan of Amitabh Bachchan.

Rakesh Jain

Rakesh has been working with MSI since January 2009. His major responsibilities include hiring and training new team members, developing and managing new applications, and researching new technologies for their applicability at MSI Services. From being the only person on the IT Team, he has grown the team to its present strength of 22+ members. He loves to read, explore new places, watch movies and learn new things.

Vikram Maheshwaran

Vikram Umamaheshwaran holds the capacity of Analytics and Planning Director in MSI services pvt ltd. He has been associated with MSI services since 2009. He is a native Bangalorean and has worked for corporates like Goldman Sachs and HSBC in their Global Accounting Services, Vendor Maintenance & e-Procurement departments prior to joining MSI. He comes with over 11 years of experience in the area of Procurement & Supply Chain Operations (P2P/O2C), Reporting & Analytics, Vendor Management and People Management. He received his Bachelor of Commerce from Bangalore University and his Diploma in Public Relations from Jain Group of Institution. Vikram developed a strong sense of devotion for the supply chain & distribution operations and therefore joined MSI in 2009 as a Planner. Over the years he grew up to the position of an Analytics and Planning Director managing the centralized analytics department, working closely with the company’s senior leadership team to continuously achieve synchronization across various areas of supply chain, driving strategic decision making and knowledge based execution of business plans.

Dakshayini

Dakshayini joined MSI as an Associate in the Imports team in 2010. She now leads the team, performing tasks such as managing and supervision of Imports BPO team, as well as managing the team’s day to day deliverables and communicating to the Business Unit. When not managing people she loves to travel and explore new places. She also enjoys listening to music and watching WWE.

Darshan Sheth

Darshan Sheth has been associated with MSI since 2006, when he joined the Sales Support team. He now heads the team. Darshan contributes to: supervising day-to-day tasks associated to the USTZ & USWG teams. Some of his everyday responsibilities include: invoicing, updating batch information, gauging credits and planning resources for the team. In his free time Darshan likes to watch and play cricket and bowling. He also loves trekking.

Dolly Vora

Dolly Vora has been with MSI since 2007. She leads the Product International team in India. Her major responsibilities lie in supervising and monitoring the teams, hiring and expansion, as well as training team members in new processes. Dolly enjoys nature, and loves travelling as well as trekking.

Geetha Shashidar

Geetha has been associated with MSI from May 2006, when she joined as the Process Associate. She currently leads the Accounts Receivable team in India. Her major responsibilities as the lead of the Accounts Receivable team include supervising and monitoring the team's work, hiring and training team members. Apart from work, Geetha is very passionate about music and cooking.

Kapil Joshi

Kapil Joshi has been with MSI since June 2014 as a Lead, Sales Operations. Kapil is very passionate about life, sports and the work he does. As a Lead in the night shift, he manages the Sales Support teams and oversees all other operations as well. He also works with key stakeholders and core teams to analyze the business and process cycle. He also provides improvements on the same. Kapil is very passionate about life, sports and interacting with people from all walks of life. He is a huge fan of Manchester United, Ferrari F-1 Team and lot of other sporting icons.

Masood Ali

Prior to joining MSI in May 2011, Masood worked as a HR Recruiter for 2 years. As the current lead of the Customer Support team at MSI, he focuses on exploring various areas of business operations where customer service can be rendered. When not obsessing over smartphones, Masood enjoys dishes from the Arabian Cuisine and cooks, occasionally.

Saleem Ahmed

Saleem joined MSI in 2006; he was the first BPO associate at MSI. He currently heads all of the company’s BPO sales operations in India. His major responsibilities include supervising and monitoring the sales tasks and hiring & training team members. In the beginning of his career, Saleem practiced legal law for a year in Mangalore and then later moved to Bangalore. He is passionate about sports and likes to travel in his free time.

Sharan

Sharan has been working with MSI since 2009. He is a Microsoft Certified Professional and leads a team of developers who are creating variety of complex applications using latest technologies in fields of IOS and Microsoft .Net web applications. Sharan’s major responsibilities include R&D on new technologies relevant to MSI, as well as recruiting and mentoring junior programmers. He loves watching Hollywood movies and learning about new technologies.

Neerav Shah

Neerav has been associated with MSI Services from 2011, and has grown from an Associate to Lead Accounting in the BPO. Prior to working with MSI, he has 10 years of experience in the banking sector during which time he worked with Standard Chartered Bank & HSBC. He currently handles customer compliance. His responsibilities include ensuring that customers meet the compliance requirements of MSI i.e. correctness of credit application, ascertain that customers make payments as per terms etc. He also works closely with the Corporate AR team in various accounting related projects. Neerav is passionate about staying updated with the latest developments in the world of finance. He is a huge cricket fan who enjoys playing the sport, as well as watching Rahul Dravid and Steve in action.

Nanda Hiremath

Nanda Hiremath has been with MSI Services from 2012. She joined as a process associate and grew to the level of Lead – Accounts payable. Nanda is an MBA graduate in finance and has overall experience of 8 years in the field of Tax and Accounting. Nanda is responsible for transitioning new process, streamlining, enhancements and developments of AP process in co-ordination with business units. In her spare time, Nanda prefers to listen to music, read novels or cook.

Deepal Gandhi

Deepal Gandhi, has been associated with MSI services since 2011, he joined as a CSR. Currently, as the Lead-BPO-Sales, his responsibilities at MSI include managing the business operation for all E-retailer customers, working closely with the company’s senior leadership team to synchronize various areas and make the process run smoothly. He is passionate about travelling, swimming and watching movies.

Sandeep Rana

Sandeep has been associated with MSI Services from August 2016 and is a lead for the Business Analysis Team. As a Lead he is accountable for the overall leadership of the Business Analysis Team and to meet all the analytical requirements of the various domains in the Organization. Prior to joining MSI he was working with TE Connectivity and has over 9 years of experience in Reporting and Analytics. Sandeep is passionate about photography, also likes to experience different cultures - customs and foods; he is a big admirer of Steve Jobs and Jack Ma. In Leadership what he enjoys the most is the never ending journey from Good to Great.

Simple Tater

Simple has been associated with MSI services from June 2016 and is a lead for the Sales Support (Invoicing team). Prior to joining MSI services she was working with Capita and has an overall experience of 10 years. She is a B.com Graduate. She believes in working hard and accomplishing her goals with sheer hard work and dedication. Simple is passionate about travelling and wants to explore new places. She loves watching movies and is a big fan of Salman Khan.

Srinivas L Kurugodu

Srinivas L Kurugodu associated with since June 2016 and is Lead for Sales Operations. He has been with MSI since June 2016. He manages the Sales Support teams in the night and oversees all other operations. He works with key stakeholders and core teams to analyze the business and process cycle. Prior to MSI he was working with Ocwen and has over 10 years of work experience. He loves spending time with the nature and listening to music.

Mehul Vagadia

Mehul has recently joined the MSI team as Lead – Product International. He is a MBA by qualification and has worked with Manulife Singapore as Financial Consultant and Wonder Cut Singapore as Business Development and procurement manager. He has an eye for detail and believes in simplifying processes and making optimum use of resources. His role at MSI involves developing purchase strategies and manage suppliers and products sourced from India. Mehul enjoys travelling the world, photograph it’s beauty and tasting good food.