ABOUT US
MSI Services started its operations in 2006 in Bangalore, India. From an initial set up of 2 employees the company has grown to 500+ employees, offering end to end services to its parent company MSI in USA. MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is an US MNC with 3500+ employees in USA. MSI Services India offers IT & ITES services to MSI USA.
ABOUT MSI SERVICES
MSI Services started its operations in 2006 from Bangalore, India to ensure quality of the material shipped from India meets MSI and Market standards. The idea of MSI Services came to certainty with an objective of having MSI’s value chain to focus on core business and moving all the support services required to an offshore location.
From an initial set up of two employees, the company has grown over 500 employees, with an average growth of 20% in the last 4 years. MSI Services offer end to end support to the parent company in US.
WHAT WE DO
With a precise, state-of-the-art management system, MSI Services liaisons between vendors and customers with information related to purchases, stock on hand, customer orders, and imports. The IT team at MSI services employs advanced technology obtainable to unify the system and provide supply chain visibility. The system helps to enable multi-user capability in a network with over 750 terminals.
Additionally, we have developed custom web-based portals for customers depending on their requirements, processing, and fulfillment seamlessly in real-time. It accurately delivers information related to distribution management, order processing, status update, and delivery scheduling.
For MSI, MSI Services is a shared service than an outsource service, MSI Services manages over 270 processes with 650 employees, offering a broad portfolio of enterprise services to our value chain.
MSI Services combines deep knowledge & insights with focused IT capabilities, targeted analytics and re-engineering to deliver comprehensive services for MSI's Business.
MSI (Inc.) was founded in 1975 and is the leading distributors of premium surfaces - flooring, countertop, wall tiles and hardscaping; in North America.
distribution centers
purchases from countries
employees worldwide
The company annually imports over 80,000 containers of hard surface products like Granite, Quartz, Porcelain , Luxury Vinyl flooring , Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx,stacked stone and pavers among other premium surfaces,. The company manages distribution centers across the United States and Canada, with an inventory of over 125 million square feet.MSI also has purchasing offices in India, China, Brazil, and Turkey.
Learn more about MSI (Inc): https://www.msisurfaces.com
Simple yet powerful, our vision and mission statements keep us engaged in the opportunity to contribute to the industry.
PURPOSE
Making Dream Services Attainable.
VISION
To Provide exceptional service to our customers by fostering meaningful connections, open communication, and collaborative partnerships. we are dedicated to creating a work environment that is enriching, fulfilling, and rewarding for our employees. Additionally, we are committed to giving back to the community and support causes that make a positive impact. through these core values, we strive to be a company that is respected, trusted, and admired by all.
MISSION
We will achieve sustained growth through:
- Leveraging Technology for process innovation
- Value beyond cost, with focus on business outcomes
- Collaborative and best practices sharing
- Culture of respect and team work
- Domain expertise with analytics
- Continuous learning and building process and product knowledge
VALUES
- Customer First
- Continuous Learning
- Collaboration
- Care
- Community