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Lead – Learning & Development


Learning and Development Team

“MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is an USD MNC with 3500+ employees in USA. MSI Services India offers IT & ITES services to MSI USA and has its India office in Vansant Nagar, Bangalore, India with 650+ employees”.

We plan to grow further and offer best in class Employee Benefits. For more details visit our website – http://www.msiservices.in/

If you enjoy working in an entrepreneurial results oriented environment where respect, teamwork and innovation are the value drivers then MSI is the right place for you. MSI values Customer First, Continuous Learning, Collaboration, Caring and giving back to Community. Having grown over multiple times in size in the last ten years, MSI is seeking individuals looking for a long-term career and upward mobility.

MS International Inc. is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI maintains more than 40+ distribution centers across the United States and Canada. For more details visit our website - https://www.msisurfaces.com/.

MSI Services Pvt. Ltd. is currently hiring for the role of “Lead – Instructional Designer Learning & Development" for our business operations in Bangalore, India. We prefer immediate joiners or short notice joiners.

Role & responsibilities

As the Instructional Designer Lead, you will play a pivotal role in developing innovative learning solutions that support the organization’s business goals and employee development objectives.

You will oversee a team of instructional designers, guiding them in creating impactful learning experiences that are tailored to the needs of the business.

Your primary focus will be on leveraging instructional design principles and technology to produce high-quality learning content and fostering a culture of continuous learning and development.

  • Leadership and Team Management:
  • Lead and mentor a team of instructional designers, providing coaching, guidance, and support to enhance their skills and professional development.
  • Establish clear objectives and set expectations for the instructional design team, ensuring alignment with business and L&D strategies.
  • Manage the day-to-day operations of the instructional design team, overseeing project timelines, quality of deliverables, and adherence to instructional best practices. o Act as the primary point of contact for instructional design-related projects, maintaining clear communication with stakeholders throughout the project lifecycle.
  • Utilize strong project management skills to allocate resources, set priorities, and handle roadblocks effectively.
  • Instructional Design Strategy:
  • Partner with US L&D Team and stakeholders to conduct comprehensive training needs assessments and identify learning gaps within the organization. o Develop and implement an instructional design strategy that supports the organization’s learning objectives, using a variety of design models such as ADDIE or SAM.
  • Guide the team in designing and developing engaging and impactful learning programs, incorporating various learning modalities, including eLearning, virtual training, instructor-led training, and blended learning approaches.
  • Learning Program Delivery & Evaluation:
  • Oversee the end-to-end development of training content, including storyboarding, scripting, and production of digital learning assets (e.g., eLearning modules, videos, simulations).
  • Ensure all instructional materials are designed using sound instructional theory, adult learning principles, and aligned with the organization’s performance outcomes.
  • Collaborate with subject matter experts (SMEs) and US L&D Team to transform complex concepts into easy-to-understand, learner-centric content.
  • Advancement of Learning Technologies:
  • Stay abreast of the latest trends and advancements in instructional design.
  • Recommend and incorporate cutting-edge technologies and tools, such as authoring software, interactive learning platforms, and AI-based learning solutions, to enhance the learning experience.
  • Culture of Learning:
  • Foster a collaborative environment that encourages the instructional design team to experiment, innovate, and adopt new approaches to learning.
  • Promote a culture of continuous learning by providing access to resources, training, and professional development opportunities.

Qualifications & Experience required

  • Bachelor"s degree in any field (Master"s degree preferred).
  • 5-7 years of experience in instructional design, with at least 2 years in a leadership or team lead role.
  • Demonstrated expertise in creating a variety of learning content, such as eLearning, instructor-led training, and blended learning solutions.
  • Profound content creation skills with experience in developing and delivering training programs.
  • Strong knowledge of instructional design principles, learning theories, and models (e.g., ADDIE, SAM).
  • Hands-on experience with eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate), video editing software, and multimedia tools.
  • Expertise in a variety of learning methodologies, including instructor-led training, eLearning & blended learning.
  • Excellent project management skills with the ability to manage multiple projects simultaneously.
  • Strong analytical and problem-solving skills.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to build strong relationships with stakeholders across the organization.
  • Experience working in a fast-paced, dynamic environment.
  • Proficiency in MS Office Suite and Learning Management Systems (LMS) a plus.